Help and Contact

If you have any enquiries about making a booking or using our services, fill out the contact form below and we will get back to you as soon as possible.

It's free to change or cancel your booking

We understand that plans can change. If you were logged into your Airpoints account when you made your booking, you can simply login to manage your booking, otherwise you will need to call your taxi provider directly. Changes and cancellations are free of charge up to 1 hour before your pick-up time, after which they are non-refundable.

Note: Please do not use this contact form to make changes or cancel your booking. This inbox is only monitored during business hours and has a response time of up to 5 business days.